Frequently Asked Questions
All orders are shipped in plain packaging and have no mention to the contents inside. Your credit card will be billed discreetly by Buy That Item Ltd.
We will never rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. Unless a situation arises where we are required by law or legal process to provide information about a customer.
Be sure to order carefully as we can’t accept returns if the receiver doesn’t like it.
Free shipping for international deliveries (including CANADA) will be stated separately and unique discount codes will be provided for these if applicable.
We will not ship to India, Malaysia, Maldives, Saudi Arabia, Thailand, UAE or Vietnam.
If you live outside of these countries please contact us for further information.
You can still pay by Credit Card using Paypal and get the same protection.
We also offer payment by Stripe as an alternative.
Mainland US customers can expect to receive a standard delivery in 5-7 business days.
International customers can expect their delivery in 10-14 business days.
When your order is processed you will be provided with a tracking number so that you can track all the way to your door.
Defective items will be replaced free of charge.
Even in this modern world we live in, there is still a huge stigma and taboo surrounding sex in certain areas. The ethos behind Off To The Bedroom was to provide an environment where everyone – regardless of gender, race, religion, size or sexuality – can comfortably shop for their desire without feeling judged or intimidated.