Frequent Questions

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Click on the questions below to expand the answer. If we haven't answered your questions here please contact us for help.

How do I order from Off To The Bedroom?

Ordering from OffToTheBedroom is very easy.  Simply browse our store, select your desired item(s) and click to add them to your cart. When your shopping trip is done please proceed to the Checkout where you will be asked to complete your billing and shipping details. You will receive an order confirmation number along with other information on how to track you order – right to your door!


All orders are shipped in plain packaging and have no mention to the contents inside. Your credit card will be billed discreetly by Buy That Item Ltd.

How is my information kept safe? respects your personal information and privacy. Any information you give us is stored on a secure server in an encrypted form. Unless requested, this information is accessed only to process your orders.

We will never rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. Unless a situation arises where we are required by law or legal process to provide information about a customer.

Can I place an order as a gift?

YES! Simply input your billing details with the recipients shipping address when you checkout.   You can also add an additional note if you would like invoices/receipts not to be included with the package.

Be sure to order carefully as we can’t accept returns if the receiver doesn’t like it.

Does Off To The Bedroom Offer Free Shipping?

Occasionally we may offer a Free shipping offer.  This will be available to all qualifying Continental United States shipments only.

Free shipping for international deliveries (including CANADA) will be stated separately and unique discount codes will be provided for these if applicable.

What countries does Off To The Bedroom ship too? currently offers shipping to the USA & Canada.

We can ship to Europe, UK and Australia, however we encourage you to contact us first for costs.

We will not ship to India, Malaysia, Maldives, Saudi Arabia, Thailand, UAE or Vietnam.

If you live outside of these countries please contact us for further information.

Can I pay with PayPal for my purchase?

Yes, Paypal is our preferred method of payment as this offers you, the customer, the most protection.

You can still pay by Credit Card using Paypal and get the same protection.

How long does it take for my order to arrive?

Delivery time depends on your order time, processing and location.

Mainland US customers can expect to receive a standard delivery in 5-7 business days.

International customers can expect their delivery in 10-14 business days.

When your order is processed you will be provided with a tracking number so that you can track all the way to your door.

How do I exchange or return a defective product?

Please note that all sales from are final and we do not exchange or refund any products.  If your item is suffering a manufacturer fault please contact us and we will be happy to put you in contact with the manufacturer directly. You can use our contact us page, or email directly to , for return instructions.  If you would like to discuss the issue please send us an email with your contact details and preferred day & time and we will arrange a call to you!

Defective items will be replaced by the manufacturer at their discretion.

Does Off To The Bedroom have any physical stores?

No, we don’t have any physical stores.

Even in this modern world we live in, there is still a huge stigma and taboo surrounding sex in certain areas. The ethos behind Off To The Bedroom was to provide an environment where everyone – regardless of gender, race, religion, size or sexuality – can comfortably shop for their desire without feeling judged or intimidated.