Product Returns

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ORDER CANCELLATION

Please take care when placing your order. Your order will be shipped from our warehouse in California or New Jersey, depending on your location and stock availability. If, for any reason, you change your mind and need to cancel your order you must contact us immediately. Once we have submitted your order to the warehouse it cannot be cancelled.

PRODUCT RETURNS & EXCHANGES POLICY

Please select your items carefully. Due to the personal nature of our products, ALL SALES ARE FINAL. We CANNOT accept items that have been opened or used for refund or exchange.

If your packaging arrives showing signs of defect or damage, please do not open the item. Simply contact our customer service immediately, providing photographs of the damage where appropriate.

In the event that your item suffers from a manufacturers defect, please contact us and we will be happy to provide the necessary manufacturer details for you to request a replacement.

You can contact us by completing the form, or email us at contact@offtothebedroom.com for further information.

If you want to talk to us directly please send us an email with your preferred day & time and we will arrange a call to you.